Tlacuache Adventures

QUALITY POLICY

With Tlacuache Adventures, we are concerned with offering an integral and quality service and as an enterprise, we are constantly improving, especially with customers and participant services who we consider our friends.

Therefore, we present our quality policy, where we commit:

  • To give an immediate, clear and respectful attention
  • To listen all your comments and suggestions
  • To inform about all our tours in clear detail
  • To give confidence, safety and support to our customers on the trips
  • To respect the private property and traditions, according to any law or rules from the municipalities, communities, and/or headboard where we develop our activities
  • To respect all habitats in which we will be or we will have contact with, such as rivers, forests, animals, insects, plants, rocks, etc.

    Encouraging the habitat preservation

  • To provide the suitable equipment to each activity according to the international security regulations
  • To provide a qualified and trained staff for each activity
  • To give an informative talk before each activity where we will explain in detail about the use of the equipment, the activity and guidance for your safety.
  • After a tour, we will give you a quality survey where the client can give us positive or negative feedback, in order to improve and give a better service to our clients

    All our services are in accordance to regulations established by the SECTUR, in this case, regulations like NOM-09-TUR-2002 and NO,-011-TUR-2001.

    ¡¡Escápate y vive la Aventura!!



    More Adventures


    Rappel Tepoztlán
    Experience the challenge of descending our 15m (50 ft) rappe...
    Hiking Camino de la Luz
    Delight with the splendor of ecotourism with a bit of chall...
    White Water Rafting
    Conquer the Amacuzac wild river in a full adrenaline experie...
    Mountaineering Iztaccíhuatl
    Trek trough the stunning mountains and live a great mounta...


    Follow us

    National Registry of Tourism
    3217007001




    Cuernavaca, Morelos
    +52 01 777-3105180
    01 800 890 33 79
    +52 777-363 5408
    info@tlacuacheadventures.com.mx
    Oficce Hours: Monday to Sunday - 9 am - 7 pm
    Privacy Notice
    Quality Policy
    Booking, Cancellations and Refunds Policy

    Contact us






    Send
    Enjoy Morelos' nature
    and live unforgettable experiences
    © 2016 Tlacuache Adventures