Tlacuache Adventures


Under the articles 15 and 16 of the Federal Law for the Protection of Data in Possession of Private Companies or Individuals, Responsible for the protection of Personal Data. It is hereby made known that Tlacuache Adventures, whose address is los Pinos #3 Col. Palmira C.P. 62490 Cuernavaca, Morelos is responsible for gathering your personal data, the way it's used and its protection.

  • What do we use your information for?
  • We use your personal data to provide information about our products, promotions and services, for follow-up, for updates, for confirming the products and services booked or to inform about thereof changes and also for the proper performance of its obligations. We also use the information for the service quality evaluations, and for consumer purchasing and consumption preferences.
  • Information we collect
  • We collect the information in the following ways

    The information you give us: when you enter your information in our website (, or when you sign in to obtain our newsletter or to participate in promotions, bargains or when you hire our services or our product. For any thereof, we only ask for necessary information.
  • Tlacuache Adventures address is los Pinos #3 Col. Palmira C.P. 62490 Cuernavaca, Morelos,(with phone+527773105180) and with e-mail:, hereby informs you that, according to what is set forth in Article 29 of the Federal Law for the Protection of Data Department, you are entitled to directly and at any time exercise your Access, Correction, Cancellation, and Opposition rights (ARCO, in Spanish) before the Company with respect to your personal data. Furthermore, we inform you that, in order to be entitled to exercise any ARCO Rights, the person making the request must be the Data Subject or its legal representative. In both cases, legal status must be duly evidenced and documented.

    We will proceed to process your request form not later than 20 (twenty) days following the requested day. We notify that this is the Federal Law for the Protection of Data who looks after your rights.
  • Your personal information will not be given to third parties without your consent with the exception of the Mexican Association of Adventure Tourism and Ecotourism A.C (AMTAVE), and Thona Seguros, S.A. de C.V. according to Art. 37 of the Law, including other exceptions thereof legal order. If we don't receive your express opposition, in the transfer data aforementioned, we will understand that you allowed it.
  • To stop receiving promotional emails, you may write us at
  • Personal data sensibilities
  • Some personal information is defined as sensitive data by this Privacy Notice. Sensitive data will contain information about: Kinship, nationality, physical fitness, health condition, disability, videos, and photographs, among others. Your sensitive personal data will be handled with strict security measures to guarantee their confidentiality. You must express consent of the information that you provide in giving strict compliance with this obligation according to the article 9 of the Law you must express in the following way I___________________________________________________________ expressly authorize that my sensitive personal data will be handled and transferred according with the terms and conditions under we grant this instrument ______________________________.
  • We reserve the right to change, to modify or to update at any time this Privacy Notice. Any modification will be notified through our website, by e-mail, by our newsletter, by newspaper publications, magazines, posters or recordings

    If you oppose that your personal data be used as set forth in this Privacy Notice. You should send us your refusal by writing and in Spanish to the following address: los Pinos #3 Col. Palmira C.P. 62490 Cuernavaca, Morelosc. The letter will be addressed to the information security deputy manager.

    ¡¡Escápate y vive la Aventura!!

    More Adventures

    Rappel Tepoztlán
    Experience the challenge of descending our 15m (50 ft) rappe...
    Speleology Río Subterráneo
    Enjoy the mistery and the adventure of this tour where enjoy...
    Canyoning Cañón del Tesoro
    Enjoy the natural scenery and fulfill the hiking and rappeli...
    White Water Rafting
    Conquer the Amacuzac wild river in a full adrenaline experie...

    Follow us

    National Registry of Tourism

    Cuernavaca, Morelos
    +52 01 777-3105180
    01 800 890 33 79
    +52 777-363 5408
    Oficce Hours: Monday to Sunday - 9 am - 7 pm
    Privacy Notice
    Quality Policy
    Booking, Cancellations and Refunds Policy

    Contact us

    Enjoy Morelos' nature
    and live unforgettable experiences
    © 2016 Tlacuache Adventures